Part 1
Why is this so hard to sit down with someone and tell him or
her something that they potentially do not want to hear? Have you ever sat in your office or home or
even on the bus ride into work just dreading some of the conversations that you
are going to have to have today? You
feel a knot in your stomach your chest feels heavy, maybe your mind is racing
with all these scenarios of how the people you need to talk to could
potentially react. Maybe you have
convinced yourself on your commute in or during your prep time that the
conversation that you need to have is so terrible that there is going to be
yelling in response, or tears, or someone is going to be so angry with you
personally that they will never speak to you again. Do you ever have the thought of “why do I
always have to be the bad guy?” Doesn’t
it just suck knowing that day after day you are faced with these conversations?
Let’s spend a few minutes looking at why
these conversations bring up these kinds of feelings. Why are they so hard?
First off, these conversations are difficult because the stakes
are high. We might be talking about
subjects that affect an individual’s health and well-being. We are likely talking about things that elicit
an emotional response. Maybe we are
talking to a mother about how sick her child really is and what the treatment
options are, or aren’t. Maybe were
talking to a provider about the lack of funding on the state level that is
going to result in them closing down group homes which not only affects their
business bottom line but it displaces employees and most importantly the
individuals that they support and help to have held the happy, more independent
lives.
Sometimes we are talking to that individual who keeps making
bad choices. The person that continues
to use drugs or places themselves in dangerous situations out on the streets,
or has such significant hygiene issues that they are continuously getting sick
and although it is absolutely their right to live in whatever manner they would
like you’re still responsible for the health and safety of that individual and
so you need to discuss with them the importance of taking care of themselves
and draw the proverbial ‘line in the sand’ of when you actually have to
intervene and make sure that they are maintaining a standard of health. Maybe
you are talking to your teenager about his or her sex life or counseling
someone through gender identity issues, or maybe you’re talking to your
coworker about how stressed out they appear and how that is affecting the other
people around in the clients that their supporting.
No matter the reason or your audience these conversations
are all difficult. They are all putting you in a situation of needing to tell
someone something that they may or may not want to hear. All of these things can be highly personal
because ultimately were talking about health and safety and whether someone
lives, or is sick, or even dies and although money is a very important thing in
our world, the well-being of other humans is still so much more important and
thus makes these conversations so much harder.
Stay tuned for more...